IFST events: cancellations and amendments

Cancellation by IFST

In the event of circumstances beyond our control, IFST reserves the right to amend the programme, reschedule or cancel this event.

In the event of cancellation or postponement, delegates will be notified in writing and provided with a full refund or the option to transfer to another event.

Please be advised that the IFST cannot be held responsible for any travel or accommodation costs incurred should an event be rescheduled or cancelled.

Cancellation by attendees

All requests for cancellations and/or transfers must be submitted in writing to events@ifst.org.

Changes will become effective on the date of written confirmation being received.

The appropriate cancellation charge will apply based on the cost of your booking (unless otherwise stated at the time of your booking), as shown below.

Notice before the start date of the event and refund applicable

21 calendar days or more  -  Refund of event fee less 10% admin fee

Between 20 and 10 calendar days (inclusive)  -   50% refund of your event fee

9 days or fewer or failure to attend - no refund

We aim to refund the event fees by credit card or bank transfer and therefore you may need to provide additional details. Refunds may take up to a month to process from the date of written cancelation being received.

Change of delegate

In the event of a delegate being unable to attend, the place may be transferred to another person, subject to written notification of the request.